Plex Problem with Shield TV

by updawg

So I am trying to play Interstellar via the Plex App and I am not having any luck. I have Plex Media Server installed on my Synology NAS. The NAS isn't powerful enough to transcode, which is not a problem because my Samsung smart TVs can play the media just fine. However, the Shield TV won't play the file and spits out that the server isn't powerful enough to transcode. I just want the Shield to do the heavy lifting - any advice? This is how the file was encoded: http://i.imgur.com/cMX7Gkp.png

watchyirc

Whats the audio format?

ScrewAttackThis

Do you have the options for direct play and direct stream turned on?

Also, if it's just audio that's causing problems, Plex is able to transcode just that and stream the video untouched. I'm not sure what NAS you have, but audio encoding isn't all that resource intensive.

eoinster

Am I reading it wrong or is that a 15GB movie?