Sony Android TV stability issues

by braindance111

Evening everyone,

Just purchased a new 4k Sony TV, which has a built in android TV system.

While the features and flexibility of the TV are great, one of the problems with the TV is that some of the core apps crash on quite a regular basis, Play services, android TV display, and some other ones. I've run updates for the TV, and there is no other ones available to install.

I work in IT, and am happy to fiddle with things, but I'd rather not fiddle in a way that might turn my new TV into a decorative wall panel.

Is it possible to install a "base rom" similar to android phones? can I replace some of the default apps with more stable ones? any other options at all?

If you need or want any more details, please let me know.

Cheers :)

Ariakkas10

Yeah, sounds like a smart TV

TheSubversive

I have a new Sony 4K with Android TV and it's been stable as can be. Sorry for your problems but know that it can be as promised.

Hansmuh

Got a Sony full HD. Its sometimes a little laggy but no crashes. Factory reset maybe helps i read that quiet a lot.

shakuyi

there was an update released last week did you do it? any apps you installed?

platocplx

What model TV is it? Sounds like it might need to be factory reset. That should resolve the issue. Then possibly do the update via the USB port. I believe you can update the TV via usb which may eliminate something downloading incorrectly

braindance111

Thanks for the suggestions everyone, I'll give it a factory reset tonight, but considering it's new out of the box and less than a month old, I don't know if it will make much of a difference.

treos33

I've got a brand new sony 55x810c and I've been having stability issues as well. I've had at least one crash from the launcher screen. The HGTV app has frozen on me twice requiring restart. Two nights ago I turned off the TV like normal and when I started up it had to go through the whole boot process and then my plex credentials where no longer saved. And finally last night, while watching plex the TV just powered off and booted back up by itself... I'm not even sure where to report these issues. I guess I'll try a factory reset.

brac20

An update last month caused lots of issues. They just pushed out an update this week that seems to have sorted them out, since the update my TV has been perfect.