I have the NVIDIA Shield TV and just bought a BenQ GW Series GW2765HT Monitor and when i open netflix the sound plays for a sec and then a big red X appears on the screen. On HBO it just shoots me a generic error. What's going on here?
I have the NVIDIA Shield TV and just bought a BenQ GW Series GW2765HT Monitor and when i open netflix the sound plays for a sec and then a big red X appears on the screen. On HBO it just shoots me a generic error. What's going on here?
I am going to guess there is some problem with HDCP, although the monitor should support it. I assume you are connected using HDMI? I don't think HDMI 1.4 supports 1440p at 60hz, so you are probably running in 1440p@30hz or 1080p@60hz (you should be able to set that in your shield settings).
I agree that it sounds like an hdcp issue. Can you try a second HDMI cable?