Sony TV doesn't respond to the remote, but pairs with my phone correctly

by humanysta

I changed the batteries and it didn't help. Is there a safe way to reboot the TV or what should I do?

EDIT: I found a reboot option in the menu using my phone as a remote and it solved the problem.

SirSmokesAlott

Mine started doing this and it eventually broke all together the infa red sensor and the Bluetooth chip needed replacing in the TV.

Fingers crossed it's a one off for you

OldCrowEW

hold the power button on the remote for 10 seconds... when you get it working!

phendrome

I've also experienced this, and I also replaced the batteries, and it didn't work. So I had to reboot the TV.