Nvidia Shield TV - My remote (not the controller) keeps desyncing from the console. I pair it, it works for 10 seconds, then desyncs again. Any way to resolve this?

by moldymoosegoose

Also, the Android TV app has not worked since the last firmware update that added Plex server capability. So now I have to use the huge controller and charge it very often. Anyone have a fix for any of this? Oh yeah, apps also crash in the background and the notification doesn't go away until you actually select it which is super annoying when watching a movie. Does anyone else have these issues?

TBTSyncro

hold down the home and back button until the device flashes as it resets itself, and then re-pair it.

3jakel

Have the same problem... Grrr

C_D_S

This is interesting. This has happened to me once before and a second time yesterday. Both times it's happened to me there have been threads here with it happening to others.

Does anyone know if there are background updates for the controllers? It could explain why we've been having these issues.

fazulk

Mine is doing the same thing. Really annoying especially during a movie or show.

bobezob

Use the included USB to micro USB cable to connect the remote to the shield TV. Keep it connected while using the shield TV. It should correct the connection problems (it worked for me).