Sony Bravia XBR-810C can't connect via Google Cast

by treos33

So frustrated right now, I was trying to watch the Penguins game by casting the NBC Sports app to my Sony XBR-810C. The experience was awful due to terrible quality, sync issues, and random disconnects. Then in the middle of the second period the stream stopped, I tried to reconnect the app but nothing I do is working. Now I can't cast anything to the TV. I can see the TV as available but nothing happens when I try to connect.

Troubleshooting steps:

  • Restart TV

  • Force stopped google cast receiver, restarted TV again

  • Uninstalled then reinstalled all updates for google cast receiver

  • Pulled the plug for 5 minutes

  • Disconnected ethernet cord and connected to wifi

  • Tried casting from 3 devices

I've called sony support and their only suggestion was to do a factory reset which I'm really trying to avoid. I still don't all have my settings back after the last time I did a factory reset.

Thanks for your help.

BatTechCrazy

I've had a very bad experience with my set as well . Random reboots and casting video sometimes the audio doesn't sync properly . Don't completely regret it as the 4k is nice but wish I had gotten a dumb tv and just bought a nexus player

10pmStalker

I have this TV, I've never had a problem casting to it.

whatdc

I've found that I can't connect to the TV or cast if Bluetooth is turned off.

NoRocketScientist

I was having this exact same issue yesterday with my TV & did everything you named. I only got it to work after I actually reset my phone (nexus 6 on nougat).