Acces Shield Folders On PC doesnt show up

by Roscoe_K

Hey there I used the Acces Folders on PC in the past, since the last update the feature doesnt show up proper.

I go to the settings and it just shows "loading". I kept the screen like 1 hour, nothing changed. Before the update I could turn this feature on&off.

I read the trubbleshooting page where it says "install plex media". I did - still nothing happens.

Do you guys have a glue?

epicurio

I had this happen yesterday actually - it crashed when I was copying files over the network and then it just perpetually did the Loading... thing after that. I had to uninstall my Plex Media Server updates and re-update it and then the problem was fixed. This cleared all my Plex metadata though, so I don't know if there's another way to resolve this issue.