I am in Canada and purchased a Mi Box 3. I am having a lot of issues with the Netflix app that I can't figure out.

I believe that all the titles that are offered in Ultra HD do not load (the message on screen says the title is unavailable). This happens regardless of if the Mi Box is set to 1080p or 4k. The standard HD titles seem to load fine.

Does anyone know what might be the problem? I have tried everything - hard reset on the Mi Box, reloading and rebooting Netflix App, etc.

Any ideas would be great!