HELP REQUEST: Sony XBR-65X750D connects to Wifi, but internet connection fails

by MastodonTD

I am having difficulty getting my Sony XBR-65X750D to get an internet connection. The TV connects to the Wifi network just fine, but is receiving no internet connection. I've had the TV since December and did not have any issues until a couple weeks ago. My connection on the TV would drop and I'd have to forget the network and then reconnect to the network. That usually worked and the TV stayed connected for a couple days. Now it will not connect to the internet no matter what. Again, no issues connecting to Wifi, just no internet connection.

I cannot find a definitive solution online anywhere and have tried changing my router to WPA2 Personal and also channel 9, but these did not work. FWIW my router is an Apple Airport Extreme.

Not sure why this started happening because I did not change any settings on the router or TV. If there is another subreddit that I might find more success in please let me know.

rogerramjetz

See if you can find any options to set the DNS. Set it to 8.8.8.8 for primary and 8.8.8.4 for secondary. It sounds like a DNS issue.

Have to pulled the power from your TV for a minute or so and plugged it back in and tried again ?

Velkyrion

Happened to one of my Sonys. Did a factory reset and it's good as new now.