Philips android TV useless after update yesterday

by meinnitbruva

Did an update yesterday that none of the other similar/ identical Philips TVs in the house didn't get and cannot find, the TV froze on an all green screen for 2 hours mid update and I had to switch it off at the wall to fix it, when it powered back on the update finished and it worked fine, after around 3 or 4 hours the screen started to randomly turn off and back on again at various intervals, worried this was an overheating issue I left the TV unplugged overnight and would try again this morning. Today all that has happened has been shorter and shorter intervals between restarting and now won't even get to displaying a picture, stuck cycling between the Philips Logo and the android loading screen. Anyone know any solutions? Currently trying to load a USB with an older version of android TV to hopefully boot from

alaninsitges

Sorry to hear you are having trouble. Philips smart TVs are, essentially, expensive bowel movements with some LEDs around the back. Stop into the Philips forums to see if you can get someone to help you. (Short answer: you can't. If you're lucky they might send you a PM asking if you tried unplugging it or updating the software after which they will never respond again).

On the other hand, you'll be able to enjoy the company of hundreds of other duped Philips smart TV owners there, all of whom have bricked and/or unusable TVs.

skatar2

Have you tried doing a factory reset?

Micknail

Exact same thing happens my 43", Philips eventually sent me a link to a file to put on an USB stick and reinstall a Base version of the software. Anytime I agree to install newer software via Internet now it goes back to a boot loop. It'd mad, was working fine about a month ago on that firmware. Excellent testing Philips.

CuvisTheConqueror

And this is why smart TVs are garbage.