Netflix not working on Mibox3

by strykerx

Recently, Netflix stopped working on my Mibox3. It will play about 20 seconds of video and then give me an error (5.2.5). I chatted at length with a Netflix tech (past the normal customer service) and after doing all the troubleshooting he could think of, he said it was probably just a network issue. All my other apps work and stream fine...and Netflix streams fine on my wifi connected PC's. Anyone have any answers?

badtzo

DRM over DHCP is not working that's why it stops after 20 secs. Try using it on another TV/HDMI connection. If your mibox is new then it might be broken from factory, if not... maybe you need to reset your box.

Use DRM info app to find answers.

koshergoy

Assuming your setup was functional in recent past?

What make/model is your TV? Had any tv firmware updates lately?

Try different hdmi cable/port?

On Netflix dashboard, remove then add device.

These intermittent issues are a bear to troubleshoot.

As last resort, do factory reset on Mibox.

Good luck, let us know your outcome

filip2307

Error 5.2.5 is broken DRM trust chain. You can download DRM Info from Play Store to verify that is the case. There are several threads here discussing how to troubleshoot it.

Ausernameneeded

Do you have side loaded apps? Have you played with Developer settings? Both may cause trouble with other apps.

If no to both, try a system restore. Something isn't playing nice.

mrki1312

reboot

lolboahancock

Lol this is /r/AndroidTV. Not /r/chinatvbox

Do your research before coming here asking for help.