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Have you done a full reset on the Shield yet? I have a original Shield and Hulu works fine on it currently.
Mine seems fine.
I would try clearing data in Google play, Google play services and framework and see if that helps.
You able to install other apps?
Edit: live hulu tv or regular Hulu? Live is in beta if it all.
Just checked after seeing your post... But it's on and working on my shield.
Could you be looking at the wrong play store listing?
Btw, My unit is a month old. Hulu installed ok.
i'm on nvidia shield 2017 on version 6.2. Hulu is working on my end. Hulu for Android TV (Android TV) 2.1.3
What hulu version are you using?
I resolved my issue by doing a hard reset to revert to the previous software version. That version is evidently compatible with the version of Hulu in the Play Store, because the install button magically appeared on the Hulu Details page and it worked as expected from there.
A sideloadable APK link would be appreciated until this issue is resolved. Thanks.