I just bought a 4K tv, using a high speed 2.0 hdmi cable connected to our MyGica ATV 495, with display settings on 4k 60hz but I can't seem to find a way to get the youtube app to show 4k in the quality settings, it always only goes up to 1080p. My tv shows that the screen is currently 4k resolution, just can't seem to get any 4k content playing from youtube. your help is appreciated.
That box runs Android. This sub is about the Android TV operating system.
Maybe go ask this "MyGica" company for help. I'm sure they've got stellar customer support.
Geniatech, the factory behind Mygica, is one of the original pioneers of the android platform implemented on set top boxes.
They recently became one of the few Chinese factories to venture into Official AndroidTV production. Unfortunately, that product is yet to hit the market, so you definitely have a generic box, albeit not from a no-name company.
You can contact their Canada based support forum at http://mygicasupport.com/
You may need a firmware update that is available on their forum.
Good luck
Sadly, it doesn't run the Android TV branch of Android, so it will not be discussed here. Go to /r/androidtvboxes