I don't know if it's just the angle, but the screen looks weirdly blue. If you have any kind of screen overlay installed/enabled try disabling that as anything that covers system prompts will prevent them from working as being drawn over they could be used to trick someone into installing something.

Sounds silly, but did you make sure you scrolled all the way down the text first?

Have exactly the same issue. Never had issues updating it until now. Tried to find any apps overlaying (found some people suggesting that) but nothing. My tv is a philips 55PUS6401.

I have the same issue on the Shield TV.

I'm having the same exact problem on my Mi Box. It won't let me install showbox and yesplayer! Need help!

Is install from unknown sources enabled?

Install it using adb debugging. Turn on developer options> adb debugging> then sideload the apk using adb-(platform tools) Msg me if you need help

I just bought a Sony X850E. I'm in developer mode and I have turned on "Allow installation of apps from sources from other than the Play Store"

In the developer section i checked to see if there were any overlays, but nothing was turned on.

I spoke to Philips and the software update I got broke the installation of APKs. I downloaded another update which solved my issuem

I had this problem as I have 2 Sony android tv’s, I feel it was since the new update which I found a solution which I thought I should share. Install a fresh updated file such as mobdro through es file explorer so that it installs in the download folder. Install file commander from google play store click internal storage and go into the download folder and click the file you installed and there you go it’s not greyed out and allows you to install :-)

Hi

I have a Sony Android TV and I am trying to update to 5.05 showbox but the "install" button is greyed out. Does anyone know why this is occurring?

Thanks A