Hi everyone, I recently bought a mecool m8s pro w without voice remote and after configuring a bit i rebooted the system and now it's bootlooped. Wouldn't be a big deal for me, I know how to perform a factory reset from recovery but i couldn't find any reset button on the box (I looked online and i saw people saying that the button were either behind the grid on the pcb or on the lower side of the pcb but after i disassembled it i found nothing). Gearbest support suggested to keep the MENU button pressed and turn on the box but didn't tell me where to find this button, I assumed they were talking about the button below the arrows on the left but it didn't work. Do you have any experience that could help me?

Thank you