As of the last few days, anytime I run Netflix or any of the apps through the App Store, the TV itself reboots itself 10ish or so minutes into whatever it is doing. For example, I’ll be able to get 10 minutes into Netflix streaming and all of the sudden the TV will freeze and go to the Sony/Android boot up screen. This is extremely frustrating and I would really appreciate some advice. Thanks!
This started happening to my X850, i installed a bunch of apps to run it natively since its android! But then realized the hardware just couldnt handle it. I have had zero reboots since going back to my firetv and other devices
Do you close your apps when you're done using them? Hold the Back button I believe, might be home button
same issue with my X900f thought not as severe, it's stupid how in a $2000 TV they have hardware of a $50 android phone.
check what you have installed on your tv, especially if you have sideloaded apps, start uninstalling
if nothing gets resolved, do a reset to factory settings. if it keeps doing it after that, hope there is a firmware wif coming soon or return your tv under warranty
I have an 850 and after Netflix crashed the first time I've used my PS4 Pro for every app except CBS All Access
Hmm I’ll have to check what Apps I have running. I reset it the other day and installed KODI, it worked fine for about a day and then it’s been bugged since. It is disappointing, but maybe I’ll have to try the reset and slowly introduce apps one at a time to see what the issue is.
Have you tried resetting your tv?
Option B on the page below https://www.sony.com/electronics/support/articles/00159487