Just spent more time with tech support having them try to fix the "Playback failure" problem. After about an hour they claimed if their system detects Kodi Hulu will stop working. I am using Nvidia shield and Hulu app from the Google play store

Here is the relevant parts of the chat... "( 1h 15m 56s ) Keisha W: Do you have KODI installed by any chance? ( 1h 16m 3s ) ME: yes ( 1h 16m 21s ) Keisha W: Hulu will not run with KODI ( 1h 16m 30s ) ME: nonsense, it has for years ( 1h 16m 47s ) ME: it did until a couple weeks ago ( 1h 17m 15s ) ME: what did hulu do to stop it from working? ( 1h 17m 59s ) Keisha W: Not anymore apparently. Im so sorry your having this issue. ( 1h 18m 26s ) ME: so you are saying if i unistall kodi hulu will work again? ( 1h 18m 54s ) ME: You do know kodi and hulu work just fine on a computer together? ( 1h 19m 27s ) Keisha W: They said its possible yes that Hulu will start to work. ( 1h 19m 34s ) ME: why would it not work with kodi? ( 1h 20m 57s ) Keisha W: Our system has had updates and so once our servers sense it, it will shut down access. ( 1h 20m 58s ) ME: why did hulu not announce this and make us jump through all of these hoops ( 1h 21m 24s ) ME: kodi is a legal app, what is hulu problem? ( 1h 22m 15s ) Keisha W: Well, It sounds like we figured out the issue. ( 1h 22m 17s ) ME: this is just dumb, this would force me to cancel hulu and use kodi to watch all of the hulu shows, how does that help hulu ( 1h 23m 24s ) Keisha W: It doesn't really. Do you want me to cancel your subscription? ( 1h 23m 36s ) ME: no I will think about it ( 1h 23m 53s ) ME: but hulu need to put a message on their app and let people know ( 1h 24m 6s ) Keisha W: Ok well i hope it works out in the end for you. ( 1h 24m 15s ) Keisha W: Is there anything else we can assist you with today?

You will receive a quality assurance survey asking you how we served you today, so hopefully we provided you with outstanding customer service. My name is Keisha, please fill it out if you can. Thank you for being a part of the Hulu family and chatting with Hulu. ( 1h 24m 26s )ME: it will spread the message on reddit to let everyone know ( 1h 24m 39s ) Keisha W: yes it would! ( 1h 24m 49s ) ME: this will not fare well for hulu ( 1h 25m 4s ) ME: now people will just use kodi for free instead of paying hulu ( 1h 25m 25s ) Keisha W: The choices we have to make. ( 1h 25m 55s ) ME: well it will cost hulu a lot of subscriptions and money ( 1h 26m 2s ) Keisha W: Try to enjoy the rest of your evening. ( 1h 26m 11s ) ME: I will for free with kodi, thanks ( 1h 26m 37s ) Keisha W: Alright! Thank you for your business! ( 1h 26m 44s ) Keisha W: Is there anything else we can assist you with today?

You will receive a quality assurance survey asking you how we served you today, so hopefully we provided you with outstanding customer service. My name is Keisha, please fill it out if you can. Thank you for being a part of the Hulu family and chatting with Hulu. ( 1h 28m 17s ) ME: no you guys cheated me, I have been paying for no service for weeks in hope of it being corrected ( 1h 29m 42s ) Keisha W: So sorry for this issue. ( 1h 30m 11s ) ME: hulu will be this will cost them dearly once the word gets out, dumbest business move ever ( 1h 32m 57s ) Keisha W: If you want to cancel your account we can issue a one month refund. ( 1h 33m 48s ) ME: I put it on hold for 3 months and hopefully Hulu comes to its senses once the word spread like fire on the internet and they lose a ton of subscriptions ( 1h 34m 45s ) Keisha W: Well, alright then. Have a good night! ( 1h 34m 52s ) ME: you too ( 1h 34m 58s ) Keisha W: thanks. If you have any more questions, our Help Center and Hulu Communities will always be there for you. Come be a part of the conversation that redefines TV. Thanks, Hulu