XBR55X930E: Remote Turn Off/On with Google Assistant No Longer Working

by Slaskwroclaw18

I bought my 55" Sony Bravia x930e at the beginning of this week and love it. I am pretty interwined in Google's "Ecosystem" with 4 Google Homes, a Pixel phone, a chromecast on another tv, etc. so the appeal for an AndroidTV was there. For the first several days I was able to turn on/off the TV using Google Assistant (either with a Google Home or my phone) flawlessly and it worked beautifully! But this morning I had to unlink/relink the Bravia from my Home account for unrelated troubleshooting reasons and now I can not turn the tv on/off remotely with Google Assistant anymore. When I give the command Google acknowledges it but does nothing. But strangely enough if I tell the the assistant to play something when it is off it will turn on and play said thing. I am trying to figure out how to get this feature back. I made sure the tv was up to date and that Bravia Sync (which I believe to be the HDMI-CEC toggle) is on. Any ideas??

xhabeascorpusx

Sorry I'm typing this at work so I cannot provide the exact instructions but I believe I have the solution. In settings menu on the TV about allowing other devices controlling it. You have to turn it off to deregister the TV and then turn it back on again. I would recommend to remove it from the home app again before trying this again. If I also remember correctly this may add a copy of your TV in the home app.

makhay

They must have done something recently.. because I had a similar issue. If the live channels app was running. It would not turn off the TV. Then it would only turn off the TV if I say the name. Such as Turn off the Living Room TV.

mcaparso

Anyone have any news? I’m having the same issue with xbr43x800e. On/off Was working in google home app and via voice command but now can only cast audio.

Tried the google app uninstall and reinstall but that didn’t work. Also tried removing and re adding to google home app and that didn’t work either.

mcaparso

Apparently it just needed a good nights sleep because it is working this morning....

Very weird... hopefully it stays working.