Might be wrong place to post this, but anybody got some tips? I can begin anything, but as soon as I the video should start the screen turns black, no sound and only the subtitle shows.
Might be wrong place to post this, but anybody got some tips? I can begin anything, but as soon as I the video should start the screen turns black, no sound and only the subtitle shows.
Try restarting the tv by unplugging the tv and keeping it unplugged for at least 3 minutes.
also happens to me from time to time, I'm not sure how to solve it permanently, but when that happens I do the following:
1 - quit the netflix app
2 - go to settings -> apps -> netflix -> stop app
3 - go to settings -> apps -> netflix -> clear data and cache (or something similar)
4 - hard restart tv -> really unplug it
5 - it works again for some time without giving you trouble..
probably starting from 4 gives you the same result anyway.. but this method always worked for me
hope they fix it soon