Mi Box netflix not working

by gutuning

Hi im getting an error on mi box on netflix tvq-pb-101 tried different cables and different tvs. DMR info says hdcp max level unsuportted, Can someone help me??? Thanks

koshergoy

Missing from this story..... Tell us about your TV, make and model. Do the specs mention HDCP and Hdmi 1.4?

Mibox fully supports all those requirements and for success streaming Netflix, they must be present on your TV, in accordance with Netflix' policy dictates.

Netflix will not allow streaming of their content in an insecure system, and your TV is part of the system.

azbest_hu

Try to power off both tv and box for few minutes. If you have any other device connected over hdmi between box and tv, try it without that device.

supafly11

I find that if you disable updates on the Netflix app it will work for awhile. Repeat if it acts up again

badtzo

if it says unsupported then it is a faulty device, you need to return it and ask for a replacement, it is a common issue on this device (not hardware signed).

I had this problem when I bought my 2 miboxes , one was working flawless and the other one gave me the same message, contacted the seller, he contacted xiaomi, xiaomi asked him to replace my device and he got a refund.