Netflix is not working with Android TV

Question

My TV had Android TV so I downloaded Netflix from the Google Play Store. Everything else worked. The only thing with a problem when I tried to watch Netflix was it had an error saying "This account can not be used on this device" I searched the error code and it did not help.

Please help me. Everything else works even YouTube.

Also error code is tvq-pb-103 (1.10.5003)

While Netflix Help is reporting error 'Your account is on hold because of a problem with your last payment.' instead

My dad's Mi Box works perfectly for a Mi Box

deathbearer · Accepted Answer

Your TV is not certified by Netflix. The same thing happened with a lot of Mecool TV Boxes. Your only options are to buy sheild TV, FireStick or mitv box.

shellbross · Answer

Seems as your TV doesn't have Widevine DRM embedded.

guessimcanadiannow · Answer

How many people you have using the same account?

KnowanUKnow · Answer

I've found that Netflix version 4.16 is the stablest on Android TV.  https://help.netflix.com/en/node/57688

totodee · Answer

You should probably get a streaming device such as a Firestick 4K that supports Netflix. They are cheap and much more functional than any smart TV.