New Phillips Android TV doing my head in

by Lymiss

About a week ago I got a free Philips Android TV ( this model ) and I thought it was going to be a great TV. However since I have set it up, I have had nothing but trouble with it. I keep getting a message saying that it is running out of storage, even though I haven't downloaded anything. The only apps that are on there are Netflix and Vudu, which were pre-loaded. I have also added a 30 GB SanDisk usb drive and for some reason the TV seems to forget that it is there. The USB drive is format to work on the tv. When the stoarage is low messages start popping up, my TV turns off. The message pops up and then it goes to a black screen for a minute and then the word Android will pop up on my screen for a few minutes before it returns me to the home screen. Resetting the tv seems to fix everything for a few hours but I don't want to reset it all the time. I really don't know what is wrong or where to even start looking. If anyone has any ideas or fixes, I would greatly appreciate it.

Purple10tacle

Have your formatted your USB drive as internal storage?

Don't do that. Ever. That's a terrible idea and will cause so many issues.

Frankly, don't add any storage expect for DVR purposes.

Kiall

Have you tried factory resetting it? Changes are there's some sort of cruft left behind by the previous owners...

(I know you said you reset it, but that sounds to me more like you were turning it off/on again)

Archolm

Where did you get the TV from? Seems like it botched, i'm wondering if that why you got it for free? Also what magical 30GB Sandisk usb drive do you have? Do you mean 32gb?

formidible

I have a Sony Android and have given up on the USB attachment ages ago. It's not stable - works for a few months then doesn't. I occasionally have to reboot tv but you shouldn't be getting those notices constantly.

nezzmarino

That's a 2019 model, are you sure that's really your TV? 55PFL5704 hasn't even been released in stores yet.

Truerall

I think I have nice answer, not sure do you need it after 3 years, but I have recently found this thread, and there is no 100% working answer except resetting TV.

Reason:

My tv had only 8gb, and it was impossible to do some operations with that amount. so I used the attached USB flash drive as an extension for internal storage, using features from android settings (not external). I think it was located somewhere in "Apps" or "Storage". Everything was working fine, but both my mac and PC stopped recognizing that USB drive file system and I decided to format it to regular NTFS... and SUDDENLY I started getting that error. Also, my VLC player stopped detecting ANY video files on the flash drive, even with a regular NTFS file system.

Though, I noticed that one month after all these operations, it was hard to find the connection between these events for me at that time.

Solution:

At the same place in settings, a new option "forget USB drive" appeared, today, I clicked it, and the problem is gone. More than that, my VLC player started back recognizing files on the USB drive, which was also a problem.