Youtube playback error on Nvidia Shield

by P4T12K

Whenever I try to play any video from the YouTube app on my Nvidia Shield I get "Playback Error. An error occurred. Please try again later". I had my Shield for two months now, and this error started happening three or four days ago.

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Things that I tried:

  • clearing app cache and data
  • uninstalling app updates (and then updating again)
  • logging out and back in
  • restarting my Shield

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Youtube works fine on my phone and laptop. I tried casting to my Shield from phone (even using the same account), and that works.

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If I log out though, then playback works. If I log in with a different account then it works too. So for some reason it's a problem with one account, and only on my Shield. Any ideas how to fix this?

Omar__Coming

i use this 3rd party youtube client: https://smartyoutubetv.github.io/

no ads!

rolandg80

Never had any issues. (2years running) Maybe your setting are set to 4k and your TV can't handle 4k ?

hdfigueiredo

uninstall youtube updates and after disable them at playstore

hdfigueiredo

As you wrote, you uninstalled app updates and then updated again. Tried before update it again?

JagCrp

I have this problem also, I even wiped my Shield to try and it. The problem seems to be with my YouTube account. I have two youtube channels/accounts under one email address. When I sign into YouTube on the Shield it asks what one I use. If I use my old one I get the error. However, if I don't sign in or use the "new" account with my name everything works fine.

NewWayNewLife

I'm having this same issue with the app on my Sony Bravia Android TV. Has anyone managed to find a fix?

xuser12

Everything was fine on my lg tv and mibox until few days ago. Got the same error "playback error"and I have to sign out to use the app. I've tried reset,hard reboot,swap from wifi to share 4G from my phone, tried changing DNS network settings, no luck. Hopefully youtube will come out with a solution asap.

wyrdough

I occasionally get that error, but it's always been a connectivity issue for me. Unless Comcast is hard down, turning off (or on, if I had left it off) IPv6 fixes it. I usually leave v6 enabled on the Shield since the routing to Google's cache is better on v6 than v4 in my particular location.

Obviously, that's of little help if your equipment or your ISP doesn't support/isn't configured for IPv6.