I'm not sure if this is the right place to ask, my TV doesn't have anything Android-related stuff, all I know it's that is a Philips Smart TV, but I don't know where to ask exactly. The thing is Youtube won't start at all, I've tried doing a factory reset on the TV and the problem is still there, also tried deleting and reinstalling the youtube app, no luck. Tried looking for an update on the software but it says my Philips it's up to date.

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https://i.redd.it/r94e4hsx81h21.jpg

This is what happens, it just stucks there when you open the app

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