How to get rid of this pop-up?

by GravityDead

UPDATE: Disabling the "Showtime" app seems to solve this bug.

Hi androidTV people!

I started my mibox 3 after a week or two today and I'm continuously seeing this pop-up again and again (i can exit it using the home button but it re-appears soon after). As a result, I'm unable to watch anything at the moment.

Can you guys suggest what bug or app might be causing this? pop-up bug

These are the non-playstore apps I've in my mibox.

  • Amazon appstore
  • Aptoide
  • Cyberflix TV
  • Gaana
  • JioTV
  • MagicTV
  • MiXplorer
  • Mouse Toggle ( accessibility is disabled ATM)
  • Prime video
  • TV App Repo
  • TVFPlay
  • Voot kids

I recently did a factory reset so I'd prefer not to do it again unless it is my last resort.

My build is OPR6.170623.013.2396 and my setup is simple, mibox is directly connected to my non-smart tv with no external speakers and no USB device.

TheRisingMyth

Disable the Showtime app. That will solve it.

azoicwight

Another Mi Box owner who started seeing the issue from yesterday. Worked fine till before that. Updated Google and Webview this morning so could not be the cause of it. Also, haven't done any updates in the last few days. This just started randomly.

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Side note: the back button bring you back to the video (at least on youtube). So you can continue watching. But it is an annoyance.

Glock3am

I'm a Mi Box 3 owner as well and this just started happening to me too. I don't think it's a Xiaomi issue, I think it's a bug in the latest update to either the "Google app for Android TV" app or "Chromecast Built-in" app. It wasn't happening to me prior to updating those two apps a few minutes ago.

I've rolled back the update to the Google app since I suspect it might be that since it displays a similar overlay when you're searching with the assistant.

If it persists I will rollback the Chromecast update and see if that works.

I'll report back soon.

GravityDead

Hit and trials that haven't worked.

  1. Uninstalling updates of "Android WebView".
  2. Uninstalling updates of inbuilt Chromecast.
  3. Disabling Screensaver/Daydream.
  4. Fresh start using factory reset.

What seems to be working.

  1. Disabling showtime app.

If I've missed some, then kindly remind me to update this list.

endursa

try disabling the on screen information, on my sony bravia, this popup contains the tv information, on what channel is running atm!

OwnStorm

I have Prime Video, Jio Tv, Mouse Toggle. No problem with these apps.

Check if you have any app with overlay permission, like My Jio app which try to draw over other apps. Disable it for any third party app.

sysmonet

Have you solved the issue, I got it too?

kashar0

Just my tv get this issue and unable to use it. Already reset the device but issue persist.

SteelBeowulf

This is happening to me too! O_o I will try this!