Philips TV Oreo update

by DEOREM

Recently got the new Oreo update on my Philips 2018 Tv. It’s working great so far and has been a great addition to my google home set up now that it has a built in google assistant.

Only thing I’m having trouble with is turning the tv on via google assistant. If I ask google assistant to turn the tv off on my phone it will work no problem. If I then ask it to turn it back on within a few seconds of turning it off. It will also work.

But if I ask google assistant to turn the tv on after it’s been on standby for a few minutes it won’t work at all. I’ve checked all the settings on the tv, WoWLAN is on, so is Switch on with Chromecast and all eco modes are off. So I don’t understand why it isn’t working.

Has anyone else experienced this or does anyone have any advice?

Thank you

judikdavid

I have the same thing and also was unable to figure it out 🤔

DecaiV

I have raised this exact issue with Philips a couple of times actually (Once was on the previous version of the OS).

Nevertheless when I raised it last (a couple of weeks ago) I was told that they are aware and it is being worked on. Last week I was asked to capture logs off my set and send them back to them (which I did last Wednesday). I've not heard anything back since. My guess is that it may end up being fixed at some point, but please if others report it too it may be more likely to be fixed soon. From my research the wifi card is being completely shut down after roughly 4 hours of the set being in standby and causing the chromecast to disconnect from the network, where as without the "wake with chromecast" option being enabled this happens after about 20 minutes ish. I hope it'll get fixed, its pretty irritating.

johnastew

Can report similar issues with Sony TV. Pretty much exact problem. Thinking its an Oreo problem, not something from the OEMs

alwin006

Google disabled it earlier this month

rudilaskowicz

I'm using the pos9002 with a Google home speaker, it works fine but took a bit of tweaking, have you set the device up in the Google home app?

rudilaskowicz

I'm running the latest update from Philips released 15th mar 2019, there was another update before that in January, I also did a reinstall TV before applying the firmware, you lose all the settings with that so you may wish to note them down first

rudilaskowicz

Also have you tried pinging the IP address to see if it responds, that would confirm if the IP is "listening" or not

iamthestigscousin

This is pretty much the reason I still have a Chromecast plugged in to my Philips Android TV - it can be relied on to always work for turning the whole set on and off at any time.