Hey everybody, I'm having an issue with my brand new MX10 I got some days ago. It worked like a charm until today. Now when I turn it on, the blue led comes on and the MX10 logo will appear on the screen as you'd expect, but after 30 seconds or so, the led turns red and the MX10 logo is now stuck on the screen forever. Tried many times sticking a toothpick in the AV jack to reset and then plug in the device and release when logo comes off, but it does nothing. It won’t get past the MX10 logo.

Tried doing research online but no answer that would come close.

Any help would come in handy.