Sony X800G audio cutting

by UnicornType

I apologize in advance for the long posts and many questions, but I am not sure where to begin troubleshooting.

I recently purchased a Sony X800G Android TV and it's great! However, there are are few issues that are just bugging the heck out of me and I cannot figure them out (my wife is holding a knife at my throat as our $1k TV now has silly issues that our small/cheap TV did not :) ).

My TV is using ARC with this Monoprice HDMI cable back to this Yamaha RX-V377 receiver.

  1. Apps that play audio in Dolby Digital Plus don't output any audio to my receiver. Changing the Audio in the settings to standard Dolby Digital solves this problem, but it seems like I either have to change it per app or that it's occasionally changing back to DDP. Either is a slight pain, but isn't terrible. How can I get DDP working OR is there a "global" setting for the TV audio to never use DDP?

  2. The audio "clips" occasionally while watching (on anything we've cast at least, doesn't seem to happen with the Switch that is directly plugged in to the receiver with only video going to the TV). We get varying lengths of happiness and then get a quick cut out of the audio. It's super short and almost immediately comes back in, but is frequent enough to be annoying. Any ideas how to get rid of the audio clipping?

  3. When I power off the TV it causes my receiver to mute. This seems to cause issues if I power off while I had been casting, but then power on the Switch. The CEC handoff (or whatever it is) to the new input doesn't unmute the receiver. So I have to manually unmute the receiver about every time I change inputs (if it was all powered off in between inputs being used). Is there a way to disable the TV muting the receiver on poweroff?

Thanks in advance!

ifixpedals

I can't speak directly to all these issues, but I had a similar ARC audio drop out issue on the same Sony X800g into an older Onkyo receiver. Turns out the cable was the problem, not the TV. I swapped out the HDMI with a $10 cable from Walmart and it works flawlessly now. The good news is these HDMI cables with faulty ARC pins seem totally fine for connecting other components that don't use ARC, so don't throw them out. They are still useful.

x43x61x69

Consider using fiber HDMI cable if you are running long cables. I got lots of strange and unstable problems when using long copper cables, end up switching to fiber and everything works since then. They are expensive for sure but worth it if you can afford the price. There are ARC-capable HDMI fiber cable as well.