Really Weird Smart TV Problem

by solts

Any help at all with this would be greatly appreciated. Its driving me nuts. Also, if anyone thinks I should put this to a different sub please let me know.

I have a new philips ambilight 7304. 55 inch android TV. I connect it to wireless but only youtube works. Netflix will not work. Prime video will not work. BBC iplayer will not work - nor all the channel on demand services i tried (probably more). I install a network and speed test app on the TV and it says all connected fine... good speeds etc. IPV6 is turned of in my router already (previous office 365 issue). I have tried different routers. separate wireless access points. Even tethered through my phone. Exact same thing every time.

The strangest part is that I have a 4k firestick... that works fine and worked fine in the previous tv (that I also have setup 2 feet below the Philips while i troubleshoot). However, when plugged into the Philips TV this firestick behaves exactly like the TV. Youtube works but no Netflix, no prime. Again speed test works and all seems fine with the connection. I cannot get my head around this bit at all.

I have factory reset everything. tried different ssid names, cleared all data, cleared cache (as well as the factory rests). Nothing works.

No other device in my house... which all goes through the same internet connection and hardware does this - everything just works.

Does anyone have any idea what might be going on?

Thanks in advance.

Wijllie

try to connect a cable directly to router to see if you still have the same issue

solts

Finally figured it out. For those in the UK. Sky q mini boxes broadcast wifi linked to the main q box. theres a secret menu on the main box settings >001 select. disable 2.4 ghz broadcast.