TCL 40es560 not playing HDR netflix after Pie update

by postal__dude

Hi, when I was on Oreo HDR playback on Netflix worked flawlessly. But since an update I wasn't able to do that again. All apps are up to date tho.

GravityDead

Frankly TCL's androidtv has LOT of bugs, i can relate as i have one too. Most prob they fuked up, ONCE AGAIN.

Try -

  1. Send mail to TCL support
  2. Reinstalling Netflix
  3. Factory format the tv
  4. Check TCL support team's reply to the email you sent in step 1.
abmyusufi

Where do you live? Due to heavy internet traffic Netflix has been asked to turn down the streaming quality in Europe, but I can't say if its true for the the of the world as well.. I don't even know if this is related to your problem, but it might be..

postal__dude

update : the last update fixed this and shows HDR 10 now