I have a TCL Android TV running 9.0 and whenever I play 4K 60fps videos, I feel like there's a split second stutter, be it YouTube or a flash drive (not very fast). Could it be that the TV isn't good enough or should i try and reset?

by akki_R
nobodybutran

I believe TV specs really matter when watching 4k videos. I am not a tech guy, but I had a phone back in the early days of Android that would stutter or even unresponsive when watching 720p or 1080p videos.

FMAranda

Hey, what's the model of your TV? This frame skipping in YouTube videos is a known issue with the P8M series running V3xx firmware ( https://forum.xda-developers.com/android-tv/philips-sony-tcl-android-tv/tcl-android-tv-model-55p8m-android-t4025755/post82984341#post82984341 ). I downgrade my 50P8M to an older firmware (V288 - latest without this issue) and will keep it until they fix this unfortunate issue. It's not a hardware issue. This TV is totally capable of 4K60 playback. You can check the firmware version of your TV by going into Settings -> Device preferences -> About -> Contact us. You are looking for the three numbers after the V.

You can downgrade if you want, but you will lose all your data.

Jenings

If you have a roku stick or fire stick or something try that and compare it. “All in one” TVs never made much sense to me since set top boxes evolve faster than the rate I buy TVs at.

However 1st gen nvidia shield has held up amazing for its age but you don’t see tv manufacturers spending the money on a tegra chip in their TVs either.

blackboy211

Oh I had this happen to me I had to turn off smoothing settings on the tv picture settings. Exo player is trash. I wouldn't be surprised if exo has some pop under ads that run in the background.

bentripin

Your dropping frames, how is it connected to your network? Could be wifi choking or dropping out.. UHD is extremely bandwidth intensive, I only stream it to ethernet wired TVs to guarantee its always got adequate throughput.

blackboy211

Try playing the same video file using Kodi .

blackboy211

It could be subtitles causing it try playing English track no subtitles in Kodi

danielcar

Continuously dropping or just dropping at the beginning. Beginning is common, even with other TVs.

souldog666

How old is this TV? I have a current model TCL with Android 9 and there is never stuttering. Before, I had a Samsung that did have problems, I don't think the processor could handle the data. I use mine with Netflix 4K, YouTube, casting other videos from the phone, and never any problems. Also, you should have a built in speed test and that can give you real bandwidth. I run mine off a 200mbs connection with an ethernet connection. I get an actual speed around 60mbs, which is more than enough for any video stream.

jitso97

The bigger issue here is you let the Chinese government collect your data.

TOTSE2k1

Same with me. Turns out, someone in China is watching you in the built in pixle camera