Prime Video Closed Captions

by Niroth350

Hi All,

Going a little crazy here and trying to see if it is just me or an AndroidTV app issue.

I have a Shield 2019 Pro and the last two shows I watched on Prime Video (The Boys and World's Most Difficult Race) had scenes where non-english was spoken and intended to have captions but no captions are present unless I turn on CC - English which then enables ALL captions for the show.

I wouldn't care but captions drive my wife crazy, and I obviously know this isn't "as intended". I loaded it up quick in a web browser and it worked as intended (English captions when Spanish is being spoken but not when English is being spoken).

Any others have experience with this? Or is it working as intended on your AndroidTV?

Thanks much

EDIT: For those who may have this issue see what resolved it for me below

NISHITH_8800

Prime video in general has a horrible android TV app. It's very slow compared to other apps on my TV. And sometimes there's subtitle delay. This definitely is app specific problem and not an OS problem. Just hope it gets fixed in next app update.

samwise2210

I watched The Boys season two last night on my Sony Bravia Android TV and got just the translated subtitles (the behaviour you want). They were annoyingly small but they worked. Check for updates maybe?

jadesse

I don't have any issues on my Mecool KM3. If they worked before, try downgrading the app. I have found updates for other apps like Sling TV are just horrible after the latest update. So I downgraded the app.

elzafir

Update your Prime app?