I havent been able to open the netflix app on my smart tv (Hisense) for 2 days. Sometimes the error code number is different ex. -100 or -116 or something like that

We have tried deleting cache, deleting data, uninstall updates, unplug the tv for 5 minutes, pretty much everything. We cant sign out of netflix and re sign in because the error pops up instantly as soon as we open the app.

We have tried deleting the app but it doesnt say uninstall it just says disable which we have tried, then going to the app store, searching for netflix, then it doesnt say "install" it says enable which we click then install updates

We have tried force stopped google play services.

Our wifi works fine we can open youtube on the same tv and play 4K videos with no buffering. The netflix account works fine, we can open netflix on our phones and watch it there just fine.

If i try to cast from netflix on my phone to the tv it tries to open the app on the tv and gives us the same error code

The error code looks like an android popup, its not an error within the netflix app itself

I have tried resetting the entire tv but it asks for a pin which i never set so i cant