ChromeCast with Google TV - Remote issue

by Billy345uk

I received mine (UK) today and the remote was very problematic from the start, it would not register key presses, and then suddenly register them all at once, causing the cursor to fly around the UI. After an hour or so of messing around I've found that I have to be sitting in the right position on the sofa and hold the remote above my head for it to work reliably. Presumably I must have some interference on the BT frequency, which I believe is 2.4Ghz. What could be causing this?

Chris22044

Have you tried removing the batteries for a few minutes? Factory reset of the Chromecast?

Billy345uk

Fixed! I repositioned how the CC was hanging at the back of the TV and all is now good. Guess it was directly behind a component in the TV (power board maybe?) thus not letting the BT signals through. Thanks everyone!

abembe

Where did you buy?

ballibeg

WiFi is on 2.4. Try changing your WiFi channel on your router. Are they close together?

How frustrating it must be not to work well. Got mine today to, great kit. 👍🏻👍🏻

rrainwater

Did you update the remote firmware in settings?

Billy345uk

I also can't IR sync my Bush soundbar, Bush not an option. However, Bush works to control my TV power and source over IR, even though it's DigiHome. Must use the same components I guess. Anyone know of any other manufacturers I could try to sync the soundbar volume controls?

jsl19

Does any one know how to remove the suggestion to rent or buy.

The main reasons n I got it was to get recommendations for the streaming apps i already have. Not to buy stuff from Google

ballibeg

There's an app for your phone to become a remote control.

https://play.google.com/store/apps/details?id=com.google.android.tv.remote

ballibeg

There's an app for your phone to become a remote control.

https://play.google.com/store/apps/details?id=com.google.android.tv.remote

ballibeg

There's an app for your phone to become a remote control.

'Androud TV Remote Control'