MI BOX S and TCL 4K TV Remote/Volume not working when inside the Apps(Netflix, Prime, etc) also CEC Not working

by raphaelryan

Hi everyone, requesting any assistance on my issue. I just bought the Mi TV Box S today(November 10)for my older 55’’ TCL 55P65US. This is a Linux OS Tv with HDMI CEC support.

I have seen some issues with this setup with the MI TV BOX S.

INFORMATION: — updated to latest Android TV 9 — connected via High Speed HDMI cable to an HDMI ARC port in the TV — existing Roku Ultra, Nintendo Switch, and Digital box connected to another HDMI port via an HDMI splitter — PS4 connected to the last HDMI port (TCL tv only have 3 ports)

ISSUES: Mi Box S android 9 — volume buttons not working when inside the app and playing video(Netflix/Prime etc when playing) but works outside playthrough and in the main homepage of Android TV — HDMI CEC support not working for MI Box S even though it is enabled in the TV and my Roku Ultra is able to open the tv and control the tv’s volume; whilst the Xiaomi Mi Box S cannott

CAN SOMEONE PLEASE HELP ME WHAT TO DO? No guide online seems available how to fix this. In addition, can I just pair my Roku Ultra remote to the Mi Box S? Can I also pair another Android Tv remote to the Mi Box S(i have a TCL android Tv recently bought)

I need the Android Tv because Roku is useless outside the US and I am currently in Asia, only Apps I have available is Youtube and Netflix.

Kartmanox

I figured it out... You have to set on mi box audio.settings PCM, not AUTO. Hope works for you!

someMFonreddit

are you using HDMI cable WITH ETHERNET SUPPORT?

latinriky78

When using apps where the video contains multichannel audio like Dolby Digital or Dolby Digital Plus with an external device, the volume rocker of the device's remote control won't work, you should use instead the volume of the TV's remote control or the volume of the home theater's remote control if using any.

In Netflix, make sure you select the stereo audio version of a movie or TV show, then try again using the Mi Box's remote control volume.

Can you please confirm this?

Kartmanox

Same thing has been happened since a couple of weeks. Can control volume inside netflix and Prime. Actually, just can on menu of these apps, but not when are playing. Youtube does not have the problem. Any clue about it?

Classic-Technician-4

CEC working for you ? I am not able to control mibox with the Roku remote.