So, my family recently bought a Sony Smart TV and have been getting used to it. We have installed CBS All Access but when we return the tv off, it will disappear from the displayed apps. It's still labeled as installed in the settings menu, but we can't access it like other apps such as Netflix or Hulu. CBS seems to be the only app that does this. Does anyone know why it keeps doing this?
Which section of the smart TV is the app in? If it is toward the top, it may need to be added to favorites so it stays put.