Issues with various video/streaming apps on SONIQ A-Series 43" Full HD Android TV

by hyp3rstrike_

Device: SONIQ A-Series 43" Full HD Android TV
Mode: G43FW60A
Purchased: Sep 30, 2020

Hey r/AndroidTV

My wife and I are having some issues with our Android TV that we purchased not too long ago. I know Reddit isn't really a place to ask for tech support, but given there are vast number of Android TV enabled devices, I wanted to see if there was any commonality between them with the issues outlined below, and if there's any more permanent solutions beyond "clear data/cache".

There are a couple problematic apps.

YouTube - After a while of use, the app fails to load new videos (video is black, with no title or details) until both the cache and data are cleared, forcing us to sign back in again.

Disney+ - Periodically will buffer until it says there's a connection issue, and refuses to load content until the TV is fully restarted. It seems to happen approximately 30 minutes after playback begins.

If there's any other information I can supply, please let me know.

venkatx5