TCL 55” 4K Model 555434
I was watching CBS All Acess when the screen froze and that’s when the screen when blank and that is the only app that won’t open as opening it is just a black screen as well I’ve already tried clearing the data and ect as well as Force Stopping CBS but no Luck Is there a fix for this or do I need to do a factory reset?
Seriously? just restart the tv, launcher crashed thats all
I got the same issue yesterday, restarted the device and today it happens again, i restart and it's normal and then, after a time turned off it happens, my JVC tv has just 1GB of ram and i also have the Netflix crashing sometimes, just the restart solve the issue
Try resetting the Leanback Launcher app. Use this Sony guide to get basic idea. https://www.sony.com/electronics/support/articles/00202472
Getting a similar problem here, pressing the home button leads to a black screen with the menu text labels loaded but nothing works. As if the menu cant load completely.
Tried turning off and on, resetting, unplugging and none worked. Any ideas?
Had this happen the other day after the latest update.
Just unplugged And plugged it back in.