Screen tearing on Amazon Prime but nowhere else and only in a few movies. Anyone else git this? Happens in no other app. Reinstalled, etc. just a stripe on the top lagging.

by trainspotta
ajama1

Is it a Philips TV that you are using when this issue occurs? Noticed it is similar to mine with the Ambilight.

What firmware are you on? If the TV is a Philips TV then please give me the name of the movie and I'll try to replicate it. Never had screen tearing on my Philips TV.

Major_Owned

I have the same problem, it’s an ambilight model

Philips 55PUS7304/12

Also the sound in Disney+ goes out of sync, sigh

trainspotta

It is a Philips TV with the newest firmware I could install. Just updated!

So far I had that with Agents of Shield Season Six and the new Grand Tour Special.

Thank you so much for testing.

Background-Kick-24

Not to add much other than I've had this on prime with Philips ambilight TV too, think it was on The Looming Tower and maybe Bosch for few episodes. Just a line on top of the screen.

trainspotta

I now have this issue when playing DVD. This is super annoying.

trainspotta

I FOUND THE SOLUTION!!!

It only happens on picture mode „Gaming“. Switched to personal or movie and its GONE :)