Prime Video help

by LeafShinobiX

Anyone knows why prime video isn't working with Android tv. I just bought the TV three weeks ago. It let's me log into my account but as soon as I try to watch a video an error message comes up. I tried seeing if it needed to be updated on the play store but it doesn't show up, guess it's pre-installed. Anyone else having this issue?

TheZerly

I just got the update 1 hr ago

jd31068

Try deleting Prime Video and then install it from the play store https://support.google.com/androidtv/answer/6121463?hl=en#zippy=%2Cdelete-an-app-or-game

hboinay

Try disabling ipv6 in network settings.