YTTV unresponsive to my Nvidia Shield Pro remote

by royashoya

Help! I have an Nvidia Shield Tv Pro with YouTube Tv installed on it. I am however unable to use my remote to access content from the app. I can only open and close the app. I have to cast from my phone to the screen. What could be preventing the shield remote from working on the YTTV app?

OldMagicRobert

YouTube TV on the web missing ability to natively Cast as of a few days ago. I have no idea if this is related or not. I have a Chromecast with Google TV which is destined for the second TV. The first TV will only then be upgraded and moved to a Shield Pro, so no direct experience here. I have no idea if the native casting and the issue you have are related, as I only recently escaped from cable. I wanted to share in case someone with more experience could deduce a relationship.

wodurrah

That sounds really odd. I have had shield tv for three years and youtube tv for the last two and never had any issues guiding the UI with my shield remote.

But just as a general suggestion

  1. Uninstall youtube tv, then reinstall
  2. Update remote firmware under shield accessories
  3. Hard Restart shield by pulling power from the back and plugging back in.

Has yttv ever worked for you on shield? Was there possibly a shield update that coincided with this change.