Weird bugs today on $50 Google TV

by MrRobotCmdrZero

I have this one: https://www.bestbuy.com/site/chromecast-with-google-tv-4k-snow/6425976.p?skuId=6425976

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Has anybody experienced this?

  • When it's playing something for a few minutes (let's say Hulu or Sling), it just stops (pauses).
    • The remote doesn't work to go back or with the arrow keys.
    • The home button works and takes you back to home.
    • When you hit the Google Assistant button, it says "Goggle Assistant is not ready!"
      • I googled this and it seemed to happen to Sony TVs too but not Google TVs
    • But if you hit back and get out of the Google Assistant, back in the app (e.g. Hulu), all the app controls work once again
    • [I thought it might be the bluetooth/RF or the IR, which usually does only TV volume and on/off... but certain buttons are completely reliable so that rules that out, unless I'm assuming something]
  • Even when nothing is happening in the app. Left alone in an open app, the app controls also go away. The screensaver gets stuck too. But using the Google Assistant button or home button lets you break out of it.
  • The patch level Android TV OS 10, Android TV Security patches: Dec 5, 2020 (so it's weird that these issues would just crop up now).
  • I've tried many soft reboots and hard reboots and that does nothing. I'm not a fan of doing factory resets for the hell of it, especially after all the apps have been configured.
  • Any thoughts or similar experiences? Thanks!
CenterInYou

This update ( the one with December patch ) just came out this past Monday. It sounds like maybe a bug that was introduced. Maybe try a factory reset.

benny856694

if nothing works, you have to do factory reset

tylernolf

I'm experiencing the same thing on the same device.

Appropriate_Wash_643

My big gripes are lack of widespread DV/DA availability in apps, matching frame rate, and sticky HDR when exiting Netflix. It has great potential though, but for meantime, I've went back to the Roku.

I have sling but don't have the same issue as you. I've had random freezes before, but not just limited to sling. Usually a reboot would take care of the problem.

FWIW, I get random reboots on the Roku once in awhile.

ClintEastwoodSquint

I just had the same issue whenever I tried the assistant button it would say "google is not ready" Go to settings apps and then show system apps and uninstall updates for Google app and it should work after that

chimbori

Hey, a fix was rolled out late last night, can you please try again and see if things are better today? Thanks!