Sound problems with 4K videos (Philips 65PUS7363)

by Ninelpienel

I have problems with my Android TV Philips 65PUS7363 for months. 4k videos from apps like Netflix, Disney+ and Amazon Video produce strange noises. The noises are very loud. I have already reset the TV several times and several updates came in that time as well. The Philips support is not helping me and ignoring me. Does anyone have a similar problem?

Here are some videos:

Disney+: https://streamable.com/lqfbsm (video lags on 4K) Netflix: https://streamable.com/5qksjj Blu-ray Player: https://streamable.com/e3kp3x (resume a paused Blu-ray disc)

_Packy_

How old is your TV? Doesnt it come with some warranty?

I couldnt really distingiush the sounds that clear, because i do not know which sounds are scene related.

Does the problem only persist at 4k?

Oh and you can try unplugging it for a night?

condoriano27

I have the same farting sound on Netflix but I ignore because it doesn't happen that often. Philips PUS7303

janrar

Are you using the default build in speakers or did you try connect a sound bar and set the output sound to that?