I purchased a TiVo stream 4K receiver from Walmart a few months back and it runs a android TV firmware. and these past weeks I’ve been watching YouTube on it and all the sudden the device crashes and my TV goes blank and it shows the boot screen and i have no idea what’s causing this but it seems its only on apps like YouTube can someone please help me? I’ve tried updating but nothing worked.

EDIT: I called tivo support they made me factory reset the issues have been fixed so far