2021-02-16:
The navigate up/down is not working on homescreen UI on my Nvidia Shield TV. Left/right and other buttons work. Navigate up/down and left/right do work in other apps. I tried with the Shield app but this results in same problem. So my controller and remote are not the problem. I restarted several times but the problem still stays. What would be the problem and how to fix it? I also have the latest FW update. Is this a known firmware update bug? Thanks in advance ????
2021-02-19:
I found out that it had to do with the latest version of the "Android TV Home" app. I downloaded version 2.3.1-340788485 and with a file manager of choice I removed the currently installed version and installed the downloaded version afterwards and the problem was fixed without the need of a factory reset. Here is the download link to version 2.3.1-340788485:
http://bit.ly/Android_TV_Home_2_3_1-340788485
Original Question Forum Link 🔗: https://bit.ly/NvidiaShieldForumNavigateStuck2021
2021-05-12:
Anyone facing the same problem?
Is this issue/bug already fixed?
It was a bug related to accessibility settings, which was introduced when Google started rolling the new ugly Android Home app. They since have released a couple more updates. So I think it should have been fixed. I totally removed the new Android Home app on my box, and reverted to the old version which is not filled with ads (on new one, 1/2 of the screen is one big ad for streaming services you don't subscribe to)