TCL voice control is a joke

by Wooden-Constant-2281

Owned for 1 weeks, 2021 75inch. It has NEVER worked properly. Half the time it 'doesn't hear me' with mic animation showing no detection, other times does absolutely nothing pressing remote or selecting icon from UI. I've updated, uninstalled, reinstalled, cleared, factory reset, toggled hardware switches on and off, powered down for minutes. It's just a joke. It won't wake up from off using voice, it won't play next episode or any other netflix commands. Sometime it just flashes a white or gray screen in response to Hey Google. And the lame advertisement video has someone saying OK Google in the first 4 seconds causing all my devices to get spammed with the ad narrator. Lame!

WasedaWalker

Are you holding down the mic button while you talk, or only pressing-releasing and then talking?

Gongui

I have a p8m and a p715 both are working fine with the update v649.

When pressing the button on your remote, its microphone will be hearing.

When you say "okey google", the TV's microphone (located on the bottom) will be hearing.

If you are watching something on the TV it won't be able to hear properly if the volume is high. It is better to use the remote in this situation.

I disabled the TV's microphone, brought a Google Nest mini and located it closer to me than the tv.