Hi everyone,

I've just bought an Android TV: Hyundai FLJ43854GMSART Smart Led.

After assembly, I was able to successfully switch it on, however after a brief android logo.. nothing happens, I can only see a black screen (occasionally, there is a brief all-white screen before the black screen).

Most of the remote buttons are not working except for the power button, which brings up the prompt to turn the TV off (and actually does so if I choose so).

Quite interestingly, when I press the Netflix button on the remote, it commands me to finish the first the setup in order to use Netflix (there was never actually a first time setup brought up on the screen though).

However, when I plugged an ethernet cable to the TV, and connected to the same network via an Android phone, I was actually able to share YouTube from the phone to the TV, and YouTube content was playing on the TV properly (both video and audio), with the remote correctly maneuvering on YouTube.

More painfully, when I connected a HDMI input to the TV, it didn't acknowledge it - I couldn't select source nor via the remote neither via the android app from phone.

All in all, it seems like there is only a YouTube app on the TV and literally nothing else - not even the necessary thing to run a first-time setup.

Could you help me what can be done in this case/how can I force a factory reset or system reinstall on the TV (potentially through the net, as the ethernet connection is working)? Or am I completely in the wrong direction here, and the issue is at somewhere else?

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Edit: After being unable to solve the issue, we returned the TV and went for another model - thanks everyone for the help.