Why might a stock Android TV have trouble streaming Apple TV+ while a Roku 3 device does fine?

by star_lost

[RESOLVED: looks like it was some kind of Roku-to-TV communications problem. I powered the TV off for 30 secs, then on. Roku is now working again. Aggravating, but I'm new to this so guess it's only the standard learning curve.]

I have a Hisense U6G TV about 6 weeks old. I have a little used Roku 3 4200X given me by a friend.

The Apple TV+ app on both was installed since Dec 1, 2020. The Roku OS was updated to latest within the past 4 weeks when I first installed it in my setup. The Android TV OS was updated to latest at somepoint in December. Perhaps it self-updated since then, I do not track it that closely,

I've used these two different devices' streaming capability for a few weeks. The Android TV rarely streams content from Apple TV+: I see the generic "content not available" screen after it times out. The Roku 3 almost always streams Apple TV+ content well. The difference between the two is stark.

The Android TV does a good job streaming Youtube and Amazon Prime content. It even shows the trailer currently (Jan 11) on Apple TV+ for "Macbeth" without a hitch. But it fails repeatedly to stream other Apple TV+ content such as "Ted Lasso" or "1971" or "Dickinson".

The anomaly seems to lie with the Android TV, or with how it interacts with Apple TV+. Any thoughts on why it should do so poorly when the Roku device is almost always able to stream Apple TV+?

No-Thought5886

works good on Shield, Mi Box 3, CCWGTV, Onn UHD n my Sony TV...

fegodev

Apple TV+ works like schitt on my Roku, but perfectly on my Google TV

thangcuoi

My money is on the hardware they used on the TV is inferior to the standalone box/stick. TV maker prioritise the picture quality first. Android TV is simply a feature to tick off a list to compete with rival brands.

Streaming box/stick only have one job so they cannot afford to suck at it.

If you are in the USA, get an $20 Onn Android TV box from Walmart. It should last you until you replace your TV and maybe beyond.

https://www.walmart.com/ip/onn-Android-TV-UHD-Streaming-Device/636597403

Deadpool-fan-466

Maybe it's a Hisense issue