I’ve noticed the last few times I’ve tried to play certain shows on Netflix and Hulu that they either won’t load, or will load partway with a black screen and sound only, or load to 25% (Netflix) and play sound but that’s it. I know it’s not a connectivity issue because other shows and movies will play fine, and I’ve switched between my WiFi and hotspot and it’s the same. My remote also lags/won’t respond. Brand new batteries so not sure if it’s the remote or TV… I am also not able to open my settings now?! I can scroll over to settings but nothing happens when clicked, and it does not work from the remote either. TV is only 2.5 years old, have the same one in my living room with hardly any issues ever. The one acting up had been dropped maybe 2-3 times (small TV stand/irresponsible me) before I mounted it but this was not recent at all. Figure if it was from that it would have immediately started acting up. Who knows… can anyone help?! Or know how to restart the TV by remote without having to kick settings?