Onn 4k factory reset

by Limetree2022

i have the onn 4k device and is trying to update but everytime i get system failed. The factory reset option doesnt work either. when i hold the little circle button to get into recovery mode it just turn on to android tv normally. I can use the device, i just cannot factory reset or get into recovery mode. this has never happen before, i am so confused how that can happen. have i bricked my device?

pawdog

If it boots and is usable it's not bricked. Check your available disc space, it may not be enough to do the update.

totti2k2

If the button doesn’t work on the physical device try selecting “Factory Reset” from the Settings menu. U say the device is usable right? So when it is go to Setting> Device Preferences> About. Once there you’ll see “Factory Reset” as the 3rd option too to bottom. Hope it helps.